EN Desk International

An outage with Microsoft 365 services mitigated, says Microsoft Corp

Bucharest, Romania - November 27, 2019: View of Microsoft Romania headquarters in City Gate Towers situated in Free Press Square, in Bucharest, Romania.

Microsoft Corp stated on Thursday that it has mitigated an issue with its Microsoft 365 services and features, including workplace messaging app Teams and Azure, after many users were unable to access them.

The officials tweeted that, ‘We have confirmed that the underlying DNS outage has been mitigated. Currently we’re validating the recovery of the downstream Microsoft 365 services’.

Domain Name System (DNS) is effectively an address book of the internet which enables computers to match website addresses with the correct server.

Earlier, outage tracking website Downdetector showed over 8,000 incidents of people reporting issues with its widely used Teams workplace messaging app.

Downdetector only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform. The outage might be affecting a larger number of users.